SuppDex is a supplier survey tool helping procurement professionals choose suppliers that give excellent after sales service. The best way to evaluate how a supplier will treat you is to find out how they treat their existing customers, which is what SuppDex does extremely well. Our survey is based around issues relevant to the procurement profession, like price and adherence to deadlines. We ask a suppliers’ customers how they are performing and create a SuppDex certificate for each supplier.  SuppDex evaluates the soft issues that are key to a good supplier relationship.

As we conduct surveys across all industries we create an industry average so you can see how well your supplier is meeting their customers’ needs and see how they are performing relative to the industry average – a true competitor analysis.

For companies that have a SuppDex certificate, this is an excellent marketing and selling aid as it is an independent assessment of that supplier’s performance. The SuppDex certificate can be used for all your customers requesting one for the year it is valid. It is also a very cost effective tool to assess what your customers think of you highlighting where your strengths and weaknesses are so you can become customer driven

SuppDex is free to the procurement profession, they ask their suppliers for a SuppDex certificate and the supplier goes through the process to acquire the certificate.

SuppDex is also free to the supplier. They register online, enter their company details, and send the survey URL we generate to their customers to complete.

If the supplier wants a competitor analysis to see how well they are competing in their industry then they pay a fee. This information is shown on their SuppDex certificate making it stand out and enabling their customer to see how well they are performing relative to their competitors in that industry.

FOR PROCUREMENT SuppDex enables a company to determine upfront how good a supplier is before the contract is signed. It also enables a company to check to see how well its suppliers are treating other customers. If a potential supplier treats all their customers well they will treat you well - just the type of supplier you would want on your side. Do you want your suppliers to submit a SuppDex certificate? It won't cost you anything, just click here and we will send emails to your suppliers on your behalf requesting a SuppDex certificate from them.	FOR COMPANIES SuppDex is a cost effective market research enabling a supplier to understand how happy or unhappy their customers are. This way suppliers can identify problems and fix them before their customers leave. It is easier and cheaper to rescue a bad relationship than it is to get a new customer. Do you want a SuppDex certificate for your company? Click here and get the ball rolling. A SuppDex certificate is an excellent marketing tool as it is an assessment of your performance conducted by an independent body giving you credibility.	FOR PROFESSIONALS Are you a procurement or service quality professional with clients that would benefit from SuppDex? Earn commission from any referral you make with our Multi-Tiered Affiliate Program. If your client requests SuppDex certificates from their suppliers, those sales will be linked back to you. SuppDex has spent a lot of effort to create a system where we can track who introduces whom to SuppDex. This way we can fairly allocate commission where it is due.  Click here to get started now.